On Wednesday 23 October we will be going live with our new phone system. Our new phone system has extra features such as:
Patient call back: If we are experiencing a high volume of calls, you may be offered a call back. The system holds your position in the queue and you receive a call back from the practice when you are next in line.
Computer system integration: If your telephone number is linked to your practice electronic records, this will help the system to link to your medical notes when you call the practice.
Once implemented further features can be added/removed to enable a smoother service for our patients.
We kindly request your patience at this time 🙏🏻 Thank you
There is now a simpler way for people to find the right support in a mental health crisis. If you, or someone you know, is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for 24/7 access to crisis mental health support. We’re here for you 24/7
Click below ⇓ to go to our Mental Health Crisis page for more information:
For Christmas Jumper Day this year, Marie Curie was our chosen charity. They very kindly sent us some hats to wear along with a lovely card thanking us for fund raising.
We raised £53.70 for Marie Curie with donations and a raffle. Well done team 👏🏻🥰
We are conscious that some patients registered at Horden Group Practice may be affected by current events in Afghanistan. Horden Group Practice is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. The team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.
As of 21st June 2021 prescription requests to Horden Group Practice will revert back to our normal process prior to Covid. You can order your medication the following ways:
Drop your order slip off at reception
Order your prescription online
Order your prescription via the NHS App
Telephone requests for prescriptions are still available between 9:30am and 12:00noon for registered housebound and elderly patients