Our New Phone System goes Live

On Wednesday 23 October we will be going live with our new phone system. Our new phone system has extra features such as:

• • Patient call back: If we are experiencing a high volume of calls, you may be offered a call back. The system holds your position in the queue and you receive a call back from the practice when you are next in line.
  • Computer system integration: If your telephone number is linked to your practice electronic records, this will help the system to link to your medical notes when you call the practice.

Once implemented further features can be added/removed to enable a smoother service for our patients.

We kindly request your patience at this time 🙏🏻
Thank you